Last Revised: 3/1/2021
If you wish to become a Member (and are authorized to become a Member by us), you must provide us with certain Personal Information as part of the registration process, including, for example, name, email address, school information, and password. If the Member is a teenager under the age of 18 (but over the age of 13), we do not ask for name or zip code, but we may ask for birthdate information (month and year only) and country. We may also ask for username and password, and email address.
If you decide that you no longer want to be a Member, you can request us to delete your account at any time. If you delete your account any User Content posted on the Platform will remain on the Platform unless you specifically request in writing that the User Content be removed. You can contact us at and request that we delete your content and account for you.
In this Policy, when we use the term “Personal Information“, we mean any information that can be used to identify (directly or indirectly) or contact a specific individual, such as the individual’s name, postal address, email address, telephone number, or online identifier. We collect different types of Personal Information depending on whether you are a Read-Only User or Member. For information on the collection, use and disclosure of Children’s Personal Information, please see the section herein discussing Children’s privacy.
When do we collect Personal Information?
Members. We collect Personal Information:
The information we collect directly from Members on or through the Services may include:
Read Only Users. We will collect Personal Information automatically as you navigate through the Platform, including usage details, IP addresses, and information collected through cookies and other tracking technologies, as further described herein. Children under the age of 13 are only permitted to be Read Only Users.
As Members and Read Only Users navigate through the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically helps us to improve the Services and to deliver a better and more personalized product, including by enabling us to:
The technologies we use for this automatic data collection may include information collected through cookies or other tracking technologies. A cookie is a small data file stored on your computer, mobile phone, tablet or similar device to identify you as a previous visitor to the Services which may help us to personalize your experience when you arrive or to do other important things (such as keep our network secure). These cookies are invisible to you, and any portion of our Services may contain them. The information collected by cookies may relate to the browser you are using (e.g., Safari, Internet Explorer, Chrome, Mozilla Firefox, etc.), the internet address from which you linked to the Services, the operating system of your device (e.g., Microsoft Windows, iOS, Android, etc.) and/or the unique IP address of the device you used to access our Services. Some cookies are necessary cookies, and enable the core operation of the Services and cannot be switched off in our systems. They include cookies that we use to help control secure areas of the Platform and to make sure it is accessible to you. You can set your browser to block or alert you about these cookies, but some parts of the Services may not work as a result. We may use other types of tracking technologies that allow us to collect certain information such as the number of users that have visited a page. We use these technologies to measure the effectiveness of our content. This allows us to learn what content is most attractive to our users.
We use information that we collect about you or that you provide to us, including any Personal Information:
III. DISCLOSURE OF YOUR INFORMATION
In addition, we may disclose Personal Information that we collect or you provide to us:
We may also disclose your Personal Information:
We do not and will not sell Personal Information to third parties. We do share Personal Information with third parties for the business purposes described in this Policy. For your convenience and information, we may provide links to websites and other third-party services and content that is not owned or operated by us. The third-party websites, services and content to which we link may have separate privacy notices or policies. We are not responsible for the privacy practices of any entity that we do not own or control. The inclusion of a link or such third-party services/content on the Services does not imply our endorsement of the linked site, or that content or service.
You can choose whether or not to allow the Services to collect and use real time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Services may then be inaccessible or not function properly.
If you are a Member or a Read Only User, you may send us an email at [email protected] to request access to, correct or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We maintain measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls and we have taken other industry standard precautions to protect your Personal Information. That said, the safety and security of some of your information ultimately depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet or mobile platforms is not completely secure. We make no guarantees on the security of your Personal Information transmitted through the Services. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
VII. INFORMATION RETENTION
Unless you specifically ask us to delete your Personal Information, we retain your Personal Information as long as it is necessary to comply with our data retention requirements and provide you with the benefits of the Services. However, even if you request a deletion, we may be required to maintain your information for as long as necessary to (i) comply with our legal or regulatory compliance needs (e.g. maintaining records of transactions you have made with us); (ii) to exercise, establish or defend legal claims; and/or
(iii) to protect against fraudulent or abusive activity on our service.
There may be occasions where we are unable to fully delete, anonymize, or de-identify your information due to technical, legal, regulatory compliance or other operational reasons. Where this is the case, we will take reasonable measures to securely isolate your Personal Information from any further processing until we are able to delete, anonymize, or de-identify it.
VIII. STATE-SPECIFIC RIGHTS
If you are a Vermont resident, you may have the following rights:
We will not share your non-public Personal Information with unaffiliated third parties unless you authorize us to make those disclosures without your consent, other than as permitted by law. Further, we will not share credit reports with our affiliates without your consent.
If you are a California resident, you may have the following rights:
Access. You may have the right to access:
Deletion. You may have the right, under certain circumstances, to request that we delete the Personal Information you have provided to us.
Non-discrimination. You have the right to be free from discrimination related to your exercise of any of your California privacy rights.
Verification. In order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you are not a Member, or if we suspect that your Member account has suffered fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request.
Authorized agents. You may use an authorized agent to submit a rights request. If you do so, the agent must present signed written authorization to act on your behalf, and you may also be required to independently verify your identity or your legal authority or ownership of the Personal Information with us.
Please note that we may claim legal exemptions for certain types of Personal Information from all or certain parts of the CCPA pursuant to various CCPA exemptions.
Privacy Management. You may:
This section notifies parents (and/or Institutions who are acting as legal guardians for Children with parent’s consent) of:
Information We Collect from Children
Children can utilize the Platform as Read Only Users. Children may not be Members nor may they post User Content on the Platform. As such, Children can act as Read Only User without providing us with Personal Information, except for that Personal Information that we collect automatically.
Automatic Information Collection and Tracking
How We Use Child Information
We use the personal information we collect from your child to:
Our Practices for Disclosing Children’s Information
We do not share, sell, rent, or transfer Children’s Personal Information. We may however, disclose aggregated information about many Children and as well as Personal Information of Children:
In addition, if Ascend is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ascend’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the Personal Information we have collected or maintain to the buyer or other successor.
Accessing and Correcting Personal Information of Children
At any time, a parent/legal guardian may review the Child’s Personal Information maintained by us, require us to correct or delete the Personal Information, and/or refuse to permit us from further collecting or using the Child’s Information.
You can review, change, or delete your child’s personal information by sending us an email at [email protected]. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.